Onboarding atleast some of your suppliers to interact with you through a self-service portal would expedite and simplify both for you as a buyer and for your suppliers as well. This transition could be made gradually to better handle any resistance internally or from suppliers by hand picking suitable suppliers based on their transaction volume, value
and frequency as well as their readiness to adapt. Below is a summary of the key features we offer through our platform and the support services to help facilitate the transition
# Publish categories/items you intend enroll new suppliers
# Specify qualification & approval process
# Receive applications from suppliers
# Process and approve applications
# Invite approved suppliers for future requirements & sign contracts
Enable your suppliers to better collaborate with you in the bidding process by allowing to...
# Submit bids to RFQ/RFP inquiries
# Exchange documents with you
# Seek or provide clarifications
# Keep track of bids submitted
# View orders received
Enable your suppliers to submit invoices directly against your orders reducing your team the pain of error prone chores like retyping, scanning invoices. Suppliers would be able to view the status of their invoices & receive payment updates as your team records against their invoice
Not having accurate and timely updates on critical made-to-order deliveries from your suppliers could jeopardize mission critical customer orders. That could lead to delays, penalties and impact customer satisfaction with potential loss of key accounts.
To help mitigate such risks, you could make such suppliers report order progress periodically through the supplier portal against orders issued to them. System automatically sends alerts to the supplier contact when the next update is due so both sides stay informed and react ontime to take corrective actions to avoid last minute surprises. Helps you measure supplier responsiveness for future.